Welcome to Datride! Your privacy and the security of your personal information are important to us. This Privacy Policy outlines how Datride collects, uses, and protects your information when you use Datride services. By using Datride’s services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) User Account Information: When you create a Datride account, we collect your name, email address, phone number, and other necessary information to provide you with our services.

b) Ride Information: We collect data related to your rides, including pick-up and drop-off locations, route information, and fare details.

c) Payment Information: Datride uses a third-party payment processor to handle payments. We do not store your payment details. Our payment partner secures your transactions.

d) Location Data: We collect your device’s location data for accurate ride services, including real-time tracking and navigation.

e) Device Information: Datride collects information about the device you use to access our services, including the device type, operating system, and app version.

2. How We Use Your Information

a) Service Provision: We use your information to provide, maintain, and improve our cab-hailing services. This includes processing ride bookings, facilitating payments, and enhancing user experience.

b) Communications: We may use your contact information to send you notifications, updates, and important communications related to your account and rides.

c) Customer Support: Your information may be used to respond to your inquiries, resolve issues, and provide customer support.

d) Marketing: With your consent, we may send promotional materials, offers, and marketing communications. You can opt-out of these communications at any time.

3. Data Sharing

a) Drivers: Your name, profile picture, and location may be shared with drivers to facilitate your rides.

b) Third-Party Partners: We may share necessary information with third-party service providers who assist us in delivering our services, such as payment processors and mapping services.

c) Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

4. Security Measures

Datride employs industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Choices

a) Account Information: You can review and update your account information at any time through the Datride app.

b) Marketing Communications: You can opt-out of receiving marketing communications by adjusting your preferences in the app settings.

6. Children’s Privacy

Datride’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have unintentionally collected information from a child, please get in touch with us to have it removed.

7. Changes to the Privacy Policy

Datride may update this Privacy Policy to reflect changes in our practices. Users will be notified of significant changes. Continued use of our services after such changes implies acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please get in touch with us at [email protected].

Thank you for choosing Datride!